These Terms and Conditions (“Terms”) govern your access to and use of the website, services,
and any related materials provided by Brandora (“Brandora”, “we”, “us”, or “our”).
By accessing our website, submitting a request for cooperation, or using our services,
you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Acceptance of Terms
By using our website or services, you confirm that:
- You are at least 18 years old;
- You have read, understood, and agreed to these Terms;
You have the authority to act on behalf of your company, brand, or organization, if applicable.
2. Services Overview
Brandora provides marketing, branding, strategy, consulting, and related creative services,
including but not limited to:
- Brand strategy and positioning;
- Marketing strategy and consulting;
- Performance marketing and campaign management;
- Content creation and creative production;
- Funnel optimization and conversion strategy;
- Social media and digital growth services.
All services are subject to separate proposals, project agreements, statements of work, or contracts
that define scope, timelines, deliverables, and payment terms.
3. No Guarantee of Results
While we aim to deliver high-quality services and measurable performance improvements,
you acknowledge that:
- Marketing and branding outcomes vary depending on multiple external factors;
- We do not guarantee specific results such as revenue, leads, conversions, or return on ad spend;
Results depend on factors including market conditions, competition, budget, product-market fit,
audience response, and timely client cooperation.
4. User and Client Responsibilities
By using our services, you agree to:
- Provide accurate, complete, and up-to-date information;
- Respond promptly to communication, requests, and approvals;
Provide access to relevant accounts, platforms, and assets when required for project execution;
- Ensure that your business, products, services, and claims comply with applicable laws;
- Cooperate in good faith throughout the duration of the engagement.
You are solely responsible for:
- The legality of your products, services, campaigns, and promotional materials;
- The accuracy of all information, assets, and content you provide to us;
Compliance with advertising rules, platform policies, and industry-specific regulations
(including but not limited to Google, Meta, TikTok, and other channels);
- Obtaining all necessary permissions, rights, licenses, and consents for provided materials.
5. Project Cooperation
Successful collaboration requires clear communication, timely feedback, and access to necessary materials.
Delays caused by the client may affect:
- Project timelines;
- Launch schedules;
- Campaign effectiveness;
- Delivery of final results.
Brandora is not responsible for delays, reduced performance, or missed deadlines caused by incomplete
information, delayed approvals, or lack of cooperation from the client.
6. Fees, Billing, and Payments
Fees for our services are described in separate proposals, invoices, agreements, or statements of work.
- Payments must be made according to the agreed schedule;
- Late payments may result in paused work, delayed delivery, or suspension of services;
Third-party expenses, including advertising spend, software subscriptions, media buying, and external tools,
are the client’s responsibility unless otherwise agreed in writing;
All fees are non-refundable unless explicitly stated otherwise in a separate refund or service agreement.
7. Intellectual Property
7.1 Brandora Materials
All proprietary methods, templates, frameworks, processes, systems, know-how, and internal tools developed
or used by Brandora remain our exclusive property unless otherwise agreed in writing.
7.2 Client Materials
You retain ownership of the trademarks, logos, brand assets, and other materials you provide to us.
You grant us a limited right to use these materials solely for the purpose of delivering the agreed services.
7.3 Deliverables
Unless otherwise agreed in writing, final approved deliverables created specifically for the client may be used
by the client after full payment has been received.
Brandora reserves the right to display non-confidential completed work, results, or project summaries
in our portfolio, case studies, pitch materials, social media, and marketing content unless otherwise agreed.
8. Confidentiality
Both parties agree to:
- Keep confidential business, commercial, and strategic information private;
- Use confidential information only for the purpose of the engagement;
- Not disclose sensitive data to third parties unless required by law or authorized in writing.
Confidentiality obligations do not apply to information that is already publicly available,
independently developed, or lawfully obtained from another source.
9. Third-Party Platforms and Tools
Our services may involve the use of third-party platforms and tools, including but not limited to:
- Google Ads;
- Meta Ads;
- LinkedIn Ads;
- TikTok Ads;
- Email marketing platforms;
- Analytics and CRM systems;
- Project management and communication tools.
We are not responsible for:
- Third-party outages or disruptions;
- Policy changes or account restrictions imposed by platforms;
- Advertising account suspensions or rejections;
- Errors, bugs, or failures caused by third-party services.
10. Blockchain / Web3 Disclaimer
If Brandora works with blockchain, crypto, or Web3-related projects:
- We do not provide financial, legal, or investment advice;
- We do not manage or access private crypto wallets unless explicitly agreed in writing;
- We do not guarantee token performance, market outcomes, or regulatory acceptance;
Any marketing support provided for blockchain or Web3 products is subject to applicable laws,
platform restrictions, and evolving regulatory requirements.
11. Limitation of Liability
To the fullest extent permitted by law, Brandora shall not be liable for:
- Indirect, incidental, special, consequential, or punitive damages;
- Loss of revenue, profits, business opportunities, or goodwill;
- Advertising account bans, platform restrictions, or campaign disapprovals;
- Business interruption or third-party failures;
- Results not meeting expectations or commercial objectives.
Our total liability arising out of or related to any service shall not exceed the total amount paid by the client
to Brandora for the affected service during the three (3) months preceding the event giving rise to the claim,
unless otherwise required by applicable law.
12. Disclaimer of Warranties
All services and website content are provided on an “as is” and “as available” basis.
We make no warranties, express or implied, including but not limited to:
- Merchantability;
- Fitness for a particular purpose;
- Non-infringement;
- Continuous availability of the website or services;
- Error-free performance or uninterrupted operation.
13. Termination
We may suspend or terminate access to our website or services if:
- These Terms are violated;
- Fraudulent, abusive, or illegal activity is suspected;
- Payment obligations are not met;
Continued service would expose Brandora to legal, reputational, or commercial risk.
Clients may terminate services according to the terms of the applicable agreement or contract.
14. Indemnification
You agree to indemnify, defend, and hold harmless Brandora, its directors, employees, contractors,
and affiliates from and against any claims, losses, liabilities, damages, costs, and expenses arising from:
- Your business activities;
- Your products, services, or marketing claims;
- Your violation of any law, platform policy, or third-party right;
- Any content, materials, or instructions provided by you.
15. Force Majeure
Brandora shall not be liable for delays or failure to perform caused by events beyond our reasonable control,
including but not limited to:
- Natural disasters;
- Government actions or restrictions;
- Internet or infrastructure outages;
- Cyberattacks or security incidents;
- Third-party platform disruptions;
- Labor shortages or global disruptions.
16. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on this page
with an updated “Last updated” date.
Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of
[Insert Jurisdiction], without regard to conflict of law principles.
18. Contact Information
If you have any questions about these Terms and Conditions, please contact:
Brandora
📧 Email: legal@trackesx.cc
🌐 Website: https://trackesx.cc
